Fancy Gray Design offers a 100% Customer Satisfaction Money Back Guarantee. 

If you are not completely satisfied with your order you are welcome to return it within 30 days for a complete refund! 

Our 100% Customer Satisfaction Guarantee lasts 30 days, so please be sure to return it within 30 days from the date you purchased it to be eligible to a complete refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase and a reason for return via email prior to the return.


Fancy Gray Design believes in the quality and workmanship of our product so much so that we guarantee the material and workmanship for up to 1 year from the date you purchased it.

If the item breaks, cracks or the stone falls out, and it is due the the original setting or creation, we will replace it for you for FREE.

Simply send the item back for inspection, and we will send you a new item, for free.